The health and safety of our employees, partners and communities is a top priority. As we all navigate the COVID-19 health crisis, Govolution is focusing on taking care of our people, and providing business continuity for those who count on us. For additional support, email management@govolution.com.

NEWS

Are You Really PCI Compliant?

Are You Really PCI Compliant?

Defining ‘scope,’ or what portions of the contact center’s card payment acceptance workflow are required to meet PCI DSS mandates, is an essential factor in achieving compliance.

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Embedding Accounts Receivable policies in Contact Centers

Embedding Accounts Receivable policies in Contact Centers

As AR policies evolve, customer engagements related to supporting payments becomes more complicated for contact center agents. Contact centers must keep pace with these emerging complexities.

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The Importance of Purpose-Built Call Center Payments Solutions

The Importance of Purpose-Built Call Center Payments Solutions

Adding a purpose-built application for customer service representative-assisted payments can help mitigate risk, lower costs and improve the overall agent and customer experience.

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EMV Q&A

EMV Q&A

October 1st marks an important milestone for merchants nationwide. Starting on this date, it is recommended that most retailers utilize EMV technology or risk becoming liable for fraudulent card charges.

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First American Payment Systems Joins American Express OptBlue® Program

First American Payment Systems Joins American Express OptBlue® Program

Govolution's parent company, First American Payment Systems, a leader in the payment processing industry, now provides the American Express OptBlue card acceptance program to merchants.

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