According to the PCI Council, any business that touches any part of a communication involving a credit card transaction is considered “within scope” of rigorous PCI mandates — or face harsh financial consequences.
According to the PCI Council, any business that touches any part of a communication involving a credit card transaction is considered “within scope” of rigorous PCI mandates — or face harsh financial consequences.
Defining ‘scope,’ or what portions of the contact center’s card payment acceptance workflow are required to meet PCI DSS mandates, is an essential factor in achieving compliance.
