Utilities

Reduce operating costs for your residential and commercial utility customers.

ONE POWERFUL TOOL

Velocity offers both a no-cost option, funded by convenience fees,
as well as a traditional merchant services model.

DECREASE PRINTING AND MAILING COSTS
DECREASE PRINTING AND MAILING COSTS

Twenty-four hour account access with paper bill opt-out cuts billing costs by reducing the need to print and mail paper bills. Automated payment options and electronic bill presentment with self-service payment history lowers support calls, while improving customer satisfaction.

SCALABILITY AND EASY INTEGRATION
SCALABILITY AND EASY INTEGRATION

Velocity solutions are rapidly deployable and integrate effortlessly with existing CRM, accounts receiveable and accounting systems. We’ve tailored a solutions for utilities to offer turnkey implementation and installations, comprehensive training, consulting services and technical support, combined with 24-hour support for utility staff.


STRUCTURED SUPPORT

Our fully-hosted solution reduces your technical support and infrastructure costs while maintaining the highest level of specialized support available.


Lower Costs

Velocity offers an assortment of payment options for your customers. Improved revenue collection
methods and payment processing enables delinquent collection with continued service at lower
operating cost. Improvement in cash flow lowers account receivable days and reduces bad debt.

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