Voice4Net and Govolution Team Up to Provide PCI-Compliant Contact Center Payment Acceptance Solution for Travis County, Texas
Voice4Net and Govolution Team Up to Provide PCI-Compliant Contact Center Payment Acceptance Solution for Travis County, Texas
According to the PCI Council, any business that touches any part of a communication involving a credit card transaction is considered “within scope” of rigorous PCI mandates — or face harsh financial consequences.
Defining ‘scope,’ or what portions of the contact center’s card payment acceptance workflow are required to meet PCI DSS mandates, is an essential factor in achieving compliance.