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Embedding Accounts Receivable policies in Contact Centers

Embedding Accounts Receivable policies in Contact Centers

As AR policies evolve, customer engagements related to supporting payments becomes more complicated for contact center agents. Contact centers must keep pace with these emerging complexities.

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The Importance of Purpose-Built Call Center Payments Solutions

The Importance of Purpose-Built Call Center Payments Solutions

Adding a purpose-built application for customer service representative-assisted payments can help mitigate risk, lower costs and improve the overall agent and customer experience.

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EMV Q&A

EMV Q&A

October 1st marks an important milestone for merchants nationwide. Starting on this date, it is recommended that most retailers utilize EMV technology or risk becoming liable for fraudulent card charges.

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